Bdtk11 Privacy Policy —
Your data with us Responsibility

01. Introduction

Bdtk11 is a trusted online gaming platform in Bangladesh. We believe that transparency and honesty about user data are the foundation of a reliable service. When you register, play, or contact us on bdtk11, certain information comes our way. This Privacy Policy gives you the full picture of how that information is handled.

This policy applies to the bdtk11 website, mobile app, and all our digital services. Please read it carefully before using our services. By continuing to use our platform, you are considered to have accepted this Privacy Policy.

02. Information We Collect

Bdtk11 only collects the information necessary to provide our services. We do not ask for anything excessive or irrelevant. Full details are provided below:

We never collect sensitive information — such as religious beliefs, political opinions, or health data — without your explicit consent.

03. How Information Is Used

Bdtk11 uses the information you provide only for specific, legitimate purposes. We are fully transparent about how each piece of data is used:

• Account management: For registration, login, password recovery, and account verification.
• Payment Processing: To accept deposits, process withdrawals, and maintain transaction records.
• Customer Support: To resolve your complaints, questions, or issues quickly.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Responsible Gaming: To identify unusual gaming patterns and provide timely support.
• Legal obligations: To fulfill reporting requirements set by regulatory authorities.
• Service Improvement: To improve the platform experience through anonymized analytics.

04. Cookie Policy

Bdtk11 uses cookies to keep the website and app running smoothly. Cookies are small text files stored in your browser that help recognize you on future visits.

We primarily use three types of cookies:

• Essential Cookies: To maintain login sessions and store security tokens. These cannot be disabled.
• Functional cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages of the site are most visited (anonymized data).

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

05. Sharing Information with Third Parties

Bdtk11 never sells your personal data. However, limited information may be shared in certain circumstances:

• Payment Gateway: Only the minimum required information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Law enforcement: Information may be disclosed pursuant to a court order or government directive.
• Game providers: Minimum session data required to run games is shared with licensed game software providers.
• Security Analyst: Anonymized data may be shared with third-party security software used for fraud prevention.

06. Security Measures

Bdtk11 uses industry-leading technology to keep your data secure. Our security infrastructure is regularly audited by independent third-party security experts.

• 256-bit SSL/TLS Encryption: Every data transmission is fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall Protection: To prevent unauthorized access at the server level.
• Automatic Session Timeout: Accounts are automatically logged out after extended periods of inactivity.
• Encrypted database: All stored data is kept in encrypted form.
• Regular Security Audits: System checks are conducted on a monthly basis.

That said, no system on the internet is 100% impenetrable. We strongly encourage you to keep your login credentials confidential and use a strong password.

07. Your Rights

Bdtk11 believes you have full ownership of your personal data. Under international privacy laws, you are entitled to the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Data Portability: You can receive your data in a standard portable format.
• Right to object: You may opt out of your data being used for marketing or analytical purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request.

08. Data Retention Period

Bdtk11 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the duration the account is active, and 5 years after closure.
• Financial transaction records: A minimum of 7 years as required by law.
• Gaming history: 3 years after account closure.
• Support Contact: 2 years after resolution.
• Cookie data: At the end of a session or up to a maximum of 12 months.

Once the designated retention period expires, data is securely and permanently deleted or anonymized.

09. Protection of Children & Minors

Bdtk11 strictly does not provide services to anyone under 18. Our platform is intended exclusively for adults. Age is verified at registration, and additional KYC checks are carried out on suspicious accounts.

If we become aware that a minor is using our platform, their account will be immediately closed and all collected data will be deleted. If you are aware of any such instance, please let us know.

10. Changes to the Privacy Policy

Bdtk11 reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to the email address registered to your account.
• You will be notified of any changes the next time you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. You have the right to close your account if you disagree with the revised terms.

11. Contact Us

For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our Data Protection Team: